Davide Filippini
Operations Designer
Your business works. The problem is it only works when you're there.
I take the repetitive work off your hands, the kind you keep alive on your own today. You don't lose control, you move it: you run the system, not the single tasks. Custom processes and a bit of automation do the work underneath, so you can disappear for a week and find everything still standing.
Today I get done in a day what used to take me a week.
You got so good that now everything depends on you.
You built something that works. And that's exactly why you can't step out of it: every decision runs through you. That's how every week disappears.
They call you for two-minute things
Questions anyone could solve on their own. They come back to you because you've always been the one to answer.
The important things slip for months
The projects that would grow the business keep getting pushed. You put out fires all day long.
The same work, redone from scratch
Quotes rewritten from zero, paperwork filled in by hand again. Nobody ever wrote down how it's done.
You can't really switch off
On your last vacation you were on the phone fixing a mess. You're not free to step away.
These are hours you pay for. In salaries, in evenings, in things you miss out on. The problem isn't how much you work. It's that you still work the way you did when you were half the size.
First I understand how your business runs. Then I redesign.
I don't show up with one method to apply to everyone. I come in and watch how you actually work. When I look at one of your processes I see three things at once: what it costs you in hours, what it loses you in sales, and what it says to the customer. From there I find the 3 to 5 spots where you lose the most, in numbers pulled from your real data.
First, the map
I map the workflows that cost you the most and hand you back a map with the priorities and what changes if we fix the right three.
Then, if we want to keep going
I redesign one process at a time, with the right tool for that case:
- An automation that removes a manual step.
- A piece of software built for your flow.
- An agent that does the work for you.
- Or just cutting a useless step you've done for years.
What I sell you is figuring out where you really lose.
For 3 years I ran all the design for Metodo Merenda, inside a direct marketing machine worth more than 15 million.
I directed the production of over 400 campaigns, where every element had to deliver a measurable result.
There I learned to look at everything with a single question: is this producing, or is it just spinning?
Today I bring that same eye into the processes of businesses that only run thanks to the people who built them. Agencies, studios, small companies, established craftsmen: people who grew to the point of becoming the bottleneck of their own success.
Systems I built for others.
These aren't just websites. They're machines that keep something running in place of someone.
Pietro 2002 · Ville Einaudi
The system that brings in and manages leads for selling the villas. About 3 hours of manual work a week, gone.
Gentle Beam
A booking system that fills the calendar on its own. About 4 hours a week that used to go into calls and messages.
Permaline
I automated the flow that used to be handled by hand. About 3 hours a week given back.
Cristiano Pusca
Tools and materials that keep his consulting running even when he's in the classroom teaching.
Curious how much time you could free up? Take the test →
What people say about me
Before designing processes, I spent years building campaigns where every element had to deliver. These are people who bought work from me. The thread is the same one I bring into processes today: rigor, real numbers, no fluff.
In the two weeks before launch I almost hit break-even. Davide brings design and strategy together.
The only person in Italy I trust with my clients' work. His ability to elevate my words is flawless.
A highly professional result that reflects the care we put into our services.
Strategic design that speaks straight to the customer. Measurable results from day one.
Davide managed to combine graphic design and strategy perfectly. Every visual element made sense even without an explanation.
Professionalism and attention to detail. The design made the difference in our results.
I couldn't imagine trusting my materials to any other designer in the world.
Is there a point in your business where everything jams up on you?
Let's talk. No strings attached.
Tell me where everything ends up landing on you
Write me the one thing that weighs on you most every week. I'll reply personally and tell you if I can help.
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